Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item* must be unused and in the same condition that you received it. It must also be in the original packaging.
Similarly, clearance and seasonal items such as holiday sweatshirts are not eligible for return, exchange, or refund.
Also similarly, any custom items, such as shirts printed upon special request that do not fall within our standard style, color, or size offerings are not eligible for return, exchange, or refund. All custom item sales are final.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@woodworkingshirtshop.com.
Chargebacks
If there is an issue with your order please contact us to resolve it. We ship orders in good faith and our ability to operate our business hinges on getting paid for the goods we ship. Filing a chargeback for merchandise marked as delivered and not returned to us for a refund will result turning over the debt to collections. You may be charged additional fees as incurred by us for the chargeback activity.
Shipping
To return your product, you should mail your product to: 186 Glamis Terrace SW, Calgary, Alberta, T3E 6V3, Canada Please include your order number in your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Missing packages
If you are unable to locate a package that is marked delivered please contact us within 14 days of the package being marked delivered. We cannot assist with packages marked as delivered if more than 14 days have passed since the order was marked delivered by the shipping carrier.